
Americans shopped more online last year than ever. As a result, this holiday season saw record numbers of home deliveries. This caused drastic delays for the nation’s delivery services. Although U.S. retail sales jumped 7.9 percent, online sales surged by 20 percent from 2014 to 2015 during the holidays. Sarah Quinlan, Sr. VP of market insights for MasterCard Advisors, notes that this trend is a good indicator that consumers now have a preference for e-commerce. Data shows that online activity was heavy up until a few days before Christmas. Despite severe backlogs, many retailers were still guaranteeing next-day delivery all […]
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